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Loom is highly versatile and serves a range of valuable use cases for individuals and teams. Many users have found Loom particularly …
Starting at $8 per month
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What is Loom?
Loom is a screen recorder for Chrome, Mac, Windows, and iOS from the company of the same name in San Francisco, presented as quick to install, easy to use, and boasting a functional free edition.
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Pricing
Business
$10
Cloud
per creator/per month
Starter
Free
Cloud
Enterprise
Custom Pricing
Cloud
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.loom.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $8 per month
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Loom?
Loom is an async video communication platform for work. Built for simplicity and speed, the user can record, share, and interact with video messages to move work forward.
Loom allows users to express thoughts at work in less time, sharing quick feedback, or deep communication. Viewers can interact, comment, and respond to videos, to create an instant human connection.
Loom boasts over 14 million people across 200,000 companies as users, who communicate faster with async video. From HubSpot, to Atlassian, to Netflix, Loom aims to be the screen recording and collaboration tool of choice for top companies and small businesses alike.
Loom Features
- Supported: Record your screen, camera, microphone, and internal audio
- Supported: Works on Chrome, Desktop, and mobile
- Supported: Automatically save videos to the cloud and share them instantly with a link
- Supported: Leave time-based comments and emoji reactions & get notified when someone views, reacts, or comments on your video
- Supported: Choose who can see your video with security and access controls
- Supported: Edit and trim your video using the Loom web app
- Supported: Adjust video playback speed
Loom Screenshots
Loom Video
What is Loom?
Loom Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Loom is a screen recorder for Chrome, Mac, Windows, and iOS from the company of the same name in San Francisco, presented as quick to install, easy to use, and boasting a functional free edition.
Loom starts at $8.
Reviewers rate Usability highest, with a score of 10.
The most common users of Loom are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Loom is highly versatile and serves a range of valuable use cases for individuals and teams. Many users have found Loom particularly beneficial when they need to create quick and focused 'how-to' videos with time-sensitive requirements. It has proven to be an effective tool for creating training and support videos for customers, as well as facilitating collaboration within teams. One of the key advantages of using Loom is that it simplifies communication by allowing users to record video messages, eliminating the need for lengthy email chains and fostering more personalized and humanized communication. This feature has been especially valuable in enabling collaborative feedback, as team members can record their screens and provide verbal feedback on design elements or document drafts. Furthermore, Loom has been widely used to simplify communication with clients and both internal and external teams when conveying detailed information or navigating complex tools or products. By offering the ability to capture short product tours, communicate with prospects, and document bugs, Loom enables users to create shareable and downloadable videos that showcase processes, workflows, or issues encountered. This not only saves valuable time but also enhances visual communication, making it easier for all stakeholders to understand and address problems effectively. Additionally, Loom streamlines communication with team members, clients, and partners by eliminating the need for lengthy emails and reducing the chances of misunderstandings. As a tool essential for running businesses effectively, Loom allows for quick sharing of videos with clients and team members alike. It has proven invaluable in training new employees since they can watch videos at their own pace while benefiting from transcribed text and other features. Moreover, Loom significantly impacts business efficiency and productivity by enabling effective work without constant meetings. The software's versatility is evident in its widespread usage across various scenarios such as generating marketing materials, creating customer tutorials, facilitating internal communication, particularly when meetings are not necessary or asynchronous communication is preferred. For sales teams working across different time zones and verticals, Loom provides a valuable platform for delivering information to partners and prospects. With Loom's ability to visually demonstrate step-by-step processes, it solves problems more effectively than text-based communication, making it an indispensable tool for sales enablement. It is also frequently used for recording and sharing screen capture videos to support development processes, provide feedback, and design game mechanics. In conclusion, Loom has become a go-to solution for many users due to its ability to streamline communication, save time, enhance visual understanding, and empower effective collaboration. The diverse range of use cases span from training employees and creating customer tutorials to supporting development processes and sales enablement. Loom is also highly valued for its ability to save users significant amounts of time by allowing for quick web-based screen sharing and eliminating the need for lengthy emails or voice messages. Another important use case of Loom is training clients on specific tasks and demonstrating project results. With Loom, users can easily share information in a more maneuverable and efficient way, providing a seamless experience when disseminating knowledge. This has proven to be especially beneficial for businesses that rely on effective communication with clients and partners. Overall, Loom has a significant impact on productivity and efficiency in various industries. Its versatility allows it to be utilized in different contexts, whether it's creating training materials, simplifying communication, providing feedback, or showcasing processes. Users find that Loom's features address their specific needs and help them overcome challenges more effectively than traditional forms of communication. With its ability to capture and share visual content seamlessly, Loom proves to be an indispensable tool for enhancing collaboration, improving understanding, and saving valuable time for individuals and teams alike.
Convenient Integration: Many users have found the integration of the Loom extension into Chrome to be extremely convenient, allowing for fast and almost automatic screen recording with options to capture audio and video camera.
Well-Executed Organizing System: The online organizing system for videos in Loom is well executed according to users. They appreciate the ability to create folders and move related videos into those folders, making it easy to access and manage a large number of videos efficiently.
Easy Access to Video Tools: Users have praised Loom for providing easy access to video tools through the browser extension. They mention that there are multiple tools available for customizing what to record, such as capturing a single window or the entire desktop, as well as editing functionality for removing errors or unnecessary sections from recorded videos.
Limited video editing abilities: Some users have mentioned that Loom lacks advanced video editing abilities and titling features, which may limit its usefulness for those who require more control over their video production. This limitation has been raised by multiple reviewers.
Excessive notifications during setup: The notifications and communications from Loom during the initial setup have been described as excessive by some users, potentially causing annoyance or distraction. Several reviewers have expressed this concern.
Lack of customization options: Users have suggested that Loom could benefit from offering more customization options, such as a frame selection tool to customize the recording space more precisely. This suggestion has been made by multiple users.
Attribute Ratings
Reviews
(1-10 of 10)Companies can't remove reviews or game the system. Here's why
With a (mostly) remote team, Loom is a must-have to collaborate and communicate. Loom enables our team to record videos to share updates, explain complex concepts, or provide feedback, eliminating the need for lengthy email threads or scheduling multiple meetings. This is especially helpful for the different timezones that we have, with marketing spread across East & West Coast USA, Europe, and now New Zealand and Australia.
- Loom is valuable for creating video tutorials and onboarding materials.
- It allows trainers to record step-by-step instructions, share best practices, and provide visual demonstrations, facilitating the learning process for new employees or team members.
- Sales teams can create personalized video pitches or product demonstrations to engage prospects effectively.
- Collaborating between timezones and replacing meetings/ emails with quick videos.
- More advanced editing features within Loom. While Loom provides basic editing functionalities such as trimming, cropping, and adding captions, users have suggested improvements like the ability to add annotations, text overlays, or transitions to enhance the overall video editing experience.
- Organization and search - working for a digital asset management company, organization is key.
- More integrations
October 14, 2022
Best Tool for Coaching and Tutorials
Score 10 out of 10
Vetted Review
Verified User
Our organization currently uses Loom to generate marketing materials, customer tutorials, and internal communication that does not necessitate a meeting or is better executed asynchronously. It fits a niche for us but does so incredibly well. In the past, I have also used Loom as part of a coaching program to teach specific lessons and provide re-watchable resources for students, and to facilitate a more intuitive onboarding process for incoming clients.
- Easy to learn and teach new users.
- Intuitive UI for accessing correct video and audio devices.
- Easy video link sharing options.
- Organization on the backend can be finicky if you're part of a organization account.
May 03, 2022
Perfect Video Communication tool
We use Loom to simplify some communication with our clients and our internal and external teams. Any feedback, bug, issue, etc. we need to communicate to our stakeholders, which needs a lot of written text or other formatted media, is done using videos with talk-throughs via Loom. We also use Loom to provide video guides to our clients to navigate any tool or product.
- They have various integrations and apps, so using it on any platform is easy.
- They have an easy recording feature - so we don't need training to use Loom.
- Editing the video once it's made is suer easy on their backend tool - so we don't need to get the video completely right while recording.
- Their folder system makes it easy to organize videos.
- The transcripts feature isn't accurate and captures incorrect words.
May 30, 2021
Loom is one of the most valuable, frequently-used apps in my arsenal! A TOTAL MUST for any business!
Instead of typing emails or tasks to my team, I try as often as possible to create a quick screencast video and send a link to watch it. This saves me so much time typing out long emails and it eliminates the chances of misunderstandings in the communications because I can talk through and show what I mean instead of praying that if I just type enough of an explanation the recipient will understand me precisely. There are a plenty of good screencast video apps out there and we’ve tried most. But we use Loom around here because it’s the best. It lets you combine video of yourself speaking in the corner with the screen if you like, take still screenshots and (MUCH more).
If I had to guess this gives me back an extra 3-4 hours of time each week.
If I had to guess this gives me back an extra 3-4 hours of time each week.
- They're constantly improving the app, adding features and fixing bugs.
- The agility to go from screen recording to share is insane.
- It's free for the basic version and very affordable for the premium.
- They've got great foldering system that lets us create shareable folders for client videos, team videos, and more.
- The still screenshot feature should let us edit/mark up the images.
- I work on 3 X monitors and the desktop version of Loom still can't seem to know that I always want to record on the screen from which I open the app. Short of that, it should ask us what screen we want to record on instead of making us catch the fact that it's set to record on some other screen. This causes me to have to stop the recording and restart because it was recording the wrong screen.
- You can't yet transfer a video seamlessly between workspaces. This causes you to have to download and then re-upload to the other workspace if you happen to work for numerous companies using Loom.
May 25, 2021
Loom- best video screen grab tool that exists
I use [Loom] to capture short product tours and send to clients. It is also useful in asynchronously communicating with prospects without having to get on a meeting. I've seen [Loom] being used by my team members for similar reasons, other team members in tech and QA for capturing product bugs.
- Recording tech issues and bugs by QA team
- Asynchronous team communication, in tandem with slack
- Product tours and short demonstrations on email
- I'd like Loom to have more shapes of video cam recording instead of just circle
- I'd like Loom to be priced higher for premium features and give more minutes and free with basic features
- I'd like loom to be more competitive in sales and marketing like vidyard
January 19, 2020
Loom: Become a Customer Care Guru
Loom helps us provide video screen capture of workflows or issues in the product for both QA and current users/customers of our product. The shareable link it creates provides easy access along with microphone capture to aid in live commentary for these screen captures.
- Accessibility.
- Ease of Use.
- The free Version maxes out at 198 Recordings.
December 17, 2019
Zoom to Loom - Great resource!
Most of our sales team uses Loom in some capacity to deliver information to our partners and prospects. This can be useful for us as we represent accounts across multiple verticals and time zones. Sometimes our pitches or demo walk-throughs cannot be done in person or in a live web conference, so recording through Loom has been an incredible benefit for our team.
- Delivers trainings to colleagues or partners
- Delivers recorded walk-throughs of demos of our products
- Being able to copy a video so that the end user doesn't see comments from other users -- ie., demo/pitch that isn't specific to one person
- Give more benefits to the pro version. Being able to add a thumbnail seems like a dumb reason to pay for the service.
Loom is used to record and share screen capture videos in a quick way to support our development processes. The videos are recorded by revisors of game design mechanics to capture the feedback in video and audio as they play our game that is in development. The video stays in the Loom cloud platform, and is shared by one of our project management tools.
- It's quick and easy to start recording.
- A great cloud platform integrated to share the videos.
- Password protection of the videos.
- Integration with project management tools like ClickUp and Notion.
- I had problems when recording long videos.
- Sometimes, when recording, a huge amount of computer performance is needed.
- The online video player of Loom is not as good as the more consolidated platforms (ex.: Youtube, Vimeo).
January 16, 2019
Loom is Literally the Best for Screen Capture Videos
We use Loom in two capacities, the first being training for clients. We use it to screengrab video of how to do very specific tasks in platforms like Infusionsoft and Google Ads. The second thing we use it for is to prove or show what we did in a specific order to get the results we did on a project to our clients. Since it is your computer, it is easier to maneuver instead of trying to show and tell on another machine.
- Screenshare
- Screenshare with video or without video
- Makes it easy to disseminate the recorded video via a custom and unique URL.
- You cannot draw when you are recording so it is hard to bring attention to a particular area of your screen.
- Editing the video you create is very rudimentary and is not the most intuitive.
I primarily use Loom to create quick "how-to" videos that have a very focused, time-sensitive requirement. "Here's how to do this particular thing." It's particularly well-suited to that sort of quick & dirty, one-off type of video instruction. Since I have the option of including my built-in video camera as part of the video itself, it helps add that personal touch - the "face" - to the video.
- Integrated right into Chrome - If I want to make a screen-capture video of a particular window in Chrome, I just start the Loom extension from within that window. It automatically records the entire window, my audio, computer audio and/or my video camera. In other words, it makes recording a screen capture video fast and almost automatic.
- I like that it automatically saves it to my Loom account profile and also provides a URL I can send to people. I think the utility of this feature is pretty obvious. The sequence is 1. Start loom 2. click the RECORD button 3. record 4. click the STOP button 5. copy and paste the URL which loom automatically generates.
- The way they have chosen to provide online organizing of my videos is pretty well executed. I can create folders and move related videos into those folders. This becomes really important when you start creating a lot of videos.
- Loom is great for what it does - super quick & dirty screen capture videos. If you want more control over your video production, then the reality is you probably need a more robust tool. It has very rudimentary sound and video editing abilities, and no titling ability. Frankly, I don't consider this lack of features an issue, because I use Loom ONLY for what it is good at and don't expect it to do more.
- It doesn't do 16:9 format videos. (Unless they've added that feature since I last used it.) That's not a deal-breaker for me, but it could be for some folks.,